The Richmont Libraries strive to provide our online students with collections and services of the very highest quality. We recognize that online students face additional barriers to library access–namely, the inability to browse physical library collections in person. Therefore, library faculty and staff will attempt to respond to all online student inquiries and requests with utmost promptness.

Please email us at libraries@richmont.edu and we will respond as soon as possible to your questions or requests.

Library Collections

• Online students may access electronic Richmont library resources through our catalog in GALILEO (access provided through your Richmont email).  Through GALILEO, students have immediate 24-hour access to millions of eBooks, academic journals, streaming videos, and electronic databases.
• Online students may request to check-out and receive physical items from the collections of the Richmont Libraries. The library will mail these items to the student’s residence free of charge, enclosed with a prepaid postage label for easy and free return. Please note that it may take several business days for an item to arrive through the mail. Online students are expected to return library resources in a timely manner and are responsible for any lost or damaged items. Some items, including class textbooks and reference materials, do not circulate, though library staff would be happy to provide copyright-compliant chapter scans of required materials.
• Online students may request copyright-compliant scans of book chapters or articles to be delivered electronically. A member of the library faculty or staff will scan the item and send it to the online student’s email as a .pdf.

Library Services

• Interlibrary Loan: Should you need an item that’s not available through the Richmont catalog, feel free to request it via interlibrary loan. We will strive to respond to all interlibrary loan requests in a timely manner, though keep in mind that it may take several business days for us to receive the item from a lending institution. Most of the time, we will deliver requested materials via electronic scans, though, in the case of books, the lending institution will often provide a physical copy. Note that, should any borrowed materials become damaged or lost after you receive them, you will be responsible for any repair or replacement charges assessed by the lending library. Students may request an item via interlibrary loan through GALILEO or by completing the online interlibrary loan form.
• Stuck on a paper or having a hard time finding the sources you need? We’d be thrilled to meet with you. Simply schedule a Research Consultation or request a Paper Review and a member of the library faculty will be in-touch with you shortly.
• Still need help finding what you need? Ask a Librarian or send us an email at libraries@richmont.edu and we will respond promptly.

Library Technical Support

For more information about accessing library collections and services, visit our library orientation page. Alternatively, send us a call or an email, and we would be happy to meet with you, in person or online, to answer any questions or resolve any difficulties.

Please note that library staff is unable to help with issues affecting student Microsoft accounts, Canvas access or the Richmont student portal. For technical difficulties with these systems, please contact the helpdesk@richmont.edu.